4999 bed Terms and Conditions
This page sets out all the rules, policies and legal terms that apply to using the 4999 bed platform. Please read everything carefully before using the site.
1. Introduction and General Terms
4999 bed is an online gaming and betting platform that provides cricket, football and casino gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you and 4999 bed.
By accessing the site or mobile application, or by registering an account, you confirm that you have read, understood and agreed to all provisions of these Terms. If you disagree with any part of these Terms, please stop using the site.
4999 bed is committed to ensuring quality, security and fairness in its services. To learn more about us, visit our About Us and Company Information page.
2. Eligibility Requirements and Account Registration
User Eligibility
To open an account and use the 4999 bed platform, you must meet the following eligibility requirements:
- You must be at least 21 years old — all casino and betting activities are for persons aged 21 and above.
- You must be a real individual — accounts in the name of corporate entities are not allowed.
- Opening more than one account per person is strictly prohibited.
- All information you provide must be truthful, accurate and up to date.
Account Responsibility
After registering an account, you are fully responsible for it:
- Your username and password must be kept completely confidential and must not be shared with any third party.
- Any unauthorised access to your account must be reported to the 4999 bed support team immediately.
- You are responsible for all transactions and activity on your account, unless it is proven that access was obtained fraudulently.
- Transferring or selling your account is prohibited.
Identity Verification (KYC)
4999 bed may request documents to verify your identity at any time. These may include a national ID card, passport or other government-issued identity document. 4999 bed reserves the right to hold withdrawals until identity verification is complete.
For details on how personal information is collected, stored and used, please read our Privacy Policy and Data Protection Statement.
3. Deposit and Withdrawal Policy
Deposit Rules
The following conditions apply to deposits at 4999 bed:
- The minimum deposit amount is ৳200 — this limit applies to every payment method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Deposits must be sent only from a mobile wallet registered in your own name.
- Deposits sent from third-party accounts are not accepted and the funds may be returned.
- 4999 bed reserves the right to verify the source of deposits.
Withdrawal Rules
The following conditions apply to withdrawals:
- The minimum withdrawal amount is ৳800.
- Supported withdrawal methods: bKash, Nagad, Rocket, Upay.
- Withdrawals can only be made to the same mobile number used for the deposit.
- Withdrawal processing normally takes between 30 minutes and 3 hours.
- Withdrawals may be held if identity verification or bonus wagering requirements have not been completed.
Fraud and Abuse Prevention
4999 bed reserves the right to investigate any suspicious transactions or account activity and to hold related funds if necessary. If fraudulent activity, money laundering or system manipulation is found on any account, that account will be permanently closed and the balance may be forfeited.
Operating multiple accounts from the same device, IP address or payment method will automatically be treated as an indication of fraud, and all associated accounts may be closed.
4. Bonus and Promotion Terms
Welcome Bonus
4999 bed offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. The following conditions apply to this bonus:
The bonus amount received must be wagered 25 times (25x) before it can be withdrawn — meaning the bonus amount must be bet 25 times. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus, giving you a balance of ৳3,000, and you must wager ৳2,000 × 25 = ৳50,000 before withdrawing the bonus.
- The bonus can be claimed only once — not multiple times by the same person or device.
- The bonus amount cannot be treated as direct cash; only winnings obtained after meeting the wagering requirement can be withdrawn.
- 4999 bed reserves the right to change or cancel the bonus programme at any time.
- If bonus abuse is detected (such as low-risk betting patterns), the bonus will be cancelled.
VIP Cashback Programme
4999 bed's VIP programme has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback is calculated based on net losses for that week, meaning total losses minus total winnings.
- Bronze — up to 0.2% weekly cashback.
- Silver — up to 0.5% weekly cashback.
- Gold — up to 0.8% weekly cashback.
- Platinum — up to 1.0% weekly cashback.
Example: if a Gold member's net loss in one week is ৳20,000, they will receive up to ৳20,000 × 0.8% = ৳160 cashback. Cashback is added directly to the account and has no separate wagering requirement.
5. Gaming and Betting Rules
Casino Game Rules
All casino games available at 4999 bed — slots, live casino, Baccarat, Roulette, Teen Patti — are operated under the rules of their respective game providers (Pragmatic Play, PG Soft, JILI, Evolution, etc.).
- Game results are determined through Random Number Generator (RNG) technology, which is completely impartial.
- Game results caused by a technical error or disconnection may be declared void.
- If misconduct or a rule violation is found during a game, winnings will be cancelled.
Sports Betting Rules
The following rules apply to cricket (including BPL, IPL and T20 World Cup), football and other sports betting:
- Once a bet is confirmed, it cannot be changed or cancelled.
- If an event is cancelled or postponed indefinitely, the bet amount will be refunded.
- 4999 bed reserves the right to change published odds, but odds already accepted on a bet will not change.
- Bets placed at clearly incorrect odds will be considered void.
Prohibited Activities
The following activities are strictly prohibited on the 4999 bed platform:
- Systematically placing low-risk bets to take advantage of bonuses (Bonus Abuse).
- Placing opposing bets on the same event from different accounts to guarantee profit (Arbitrage Betting).
- Using software or bots for automated betting or gaming.
- Using or interfering with another user's account.
- Exploiting any game error or system vulnerability.
6. Responsible Gaming Policy
User Protection
4999 bed believes that gaming is a form of entertainment and should always be enjoyed in a controlled manner. The platform provides various tools to protect users, such as setting deposit limits, self-exclusion and the option to take a temporary break.
If you feel that gaming is having a negative effect on your life, visit our Responsible Gaming and Self-Protection Guide page for detailed advice and support information.
- It is the responsibility of parents and guardians to ensure that minors (under 21) are kept away from gaming entirely.
- We encourage parents and guardians to use parental control software to prevent minors from accessing the site.
- If you notice signs of gaming addiction, seek professional help immediately.
7. Intellectual Property Provisions
Copyright and Ownership
All content published on the 4999 bed website and application — logos, designs, text, graphics, software and databases — is the exclusive property of 4999 bed or licensed material from third parties.
- Reproducing, distributing or using any content for commercial purposes without prior written permission from 4999 bed is prohibited.
- Reading and using website content for personal, non-commercial purposes is permitted.
- Automated scraping or data mining is strictly prohibited.
8. Limitation of Liability and Severability
Limitation of Liability
4999 bed accepts no liability for the following:
- Loss caused by internet disconnection or technical errors.
- Loss resulting from your own negligence or unauthorised access to your account by a third party.
- Inconvenience caused by the service being temporarily unavailable due to external circumstances.
- Delays or failures by third-party payment providers.
Service Availability
4999 bed makes every effort to provide uninterrupted service. However, the service may be temporarily unavailable due to maintenance, upgrades or unexpected technical issues.
For significant maintenance, 4999 bed will try to give advance notice. A 24/7 live chat service is always available for immediate assistance.
9. Account Closure and Termination
Account Closure Process
You can close your account at any time by contacting the 4999 bed support team. It is your responsibility to withdraw any remaining balance before closing your account.
4999 bed may suspend or close an account without prior notice in the following circumstances:
- A serious breach of any provision of these Terms.
- Evidence of fraudulent activity, fraud or illegal transactions.
- False information provided during identity verification.
- Multiple accounts found for the same person.
Provisions relating to transactions already completed and liabilities will remain in force even after termination.
10. Contact and Dispute Resolution
Customer Service and Complaints Process
4999 bed is committed to resolving any questions or complaints from customers. Use the following channels for assistance:
- Live Chat: 24/7 direct chat available in Bengali and English.
- Email: [email protected] — complaints can be submitted by email.
All complaints are reviewed as quickly as possible. In case of a dispute, both parties will first attempt to resolve it through discussion. For general questions, visit our FAQ section — you will find answers to many common issues there.
The applicable law and jurisdiction for the interpretation of these terms and settlement of disputes will be determined by 4999 bed, and both parties agree to submit to that jurisdiction.
Process for Changes to Terms
4999 bed reserves the right to change, amend, or update these terms at any time. Users will be notified of significant changes via email or a notice on the site. Continued use of the site after any changes means you agree to the new terms.
The latest version of these terms will always be published on this page, with the date of the last update shown at the top of the page.
Have more questions?
The 4999 bed support team is available 24/7 to help you in Bengali. Chat with us directly on live chat.
View FAQ